FOLLOW-UP- SeeClickToast: Duct Tape Hero

Yesterday I posted about the duct tape fire alarm on Rowe Street and Flint Avenue. Less than 24 hours later the issue was resolved WITH documentation by the Stoneham Fire Department (SFD):

FireBoxFix 7_10_14

Quite frankly, I don’t know why the rest of the town departments aren’t run like the SFD. I sat through a Board of Selectmen meeting on June 24th, 2014 in which the SFD gave a thorough presentation regarding the state of the department and how we fit in with the region at-large. I have NEVER seen such transparency as these men provided. Everything from how and where they spend their money, right down to how they SAVE us money by creatively avoiding overtime expenses.

This type of management and accountability model should be the standard in Stoneham, and as a community we should DEMAND nothing less.

SFD, you really are a team of heroes, both in terms of how you protect us and how you maintain your department. Thank you for all that you do.

DPW, please check in with SFD and ask them to show you how to run a department, as well as how to maintain accountability in a community-reporting tool like SeeClickFix. I commented all over the SeeClickFix site last night, but here’s an example of what I mean:

Street Lights:

Street Lights ▶ Acknowledged
Fieldstone Drive Stoneham, Massachusetts • Show on Map

Reporter
a and j chirichiello (Guest)
Issue ID:
1049681
Viewed:
6 times
Neighborhood:
Stoneham
Reported via:
http://m.stoneham-ma.gov
Reported:
on 04-23-2014
Description

Street lights have been out for over a year. Fieldstone just beyond citation ave and several out on citation ave near #5. and # 9 or 11

2 Comments

Acknowledged Stoneham DPW 2 (Verified Official)

Thank you for reporting this request. One of our Public Works staff will take a look at the issue. If we need further information we will contact you via email by posting on your SeeClickFix Issue.
04-24-2014

SeeClickYikes (Registered User)

Are we still fumbling blindly in the dark three and a half months later beyond the year the person reported? Why hasn’t this been updated?
about 10 hours ago

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One thought on “FOLLOW-UP- SeeClickToast: Duct Tape Hero

  1. Pingback: SeeClickPride: Redstone Island Progress | SeeClickYikes: Stoneham's Most Cringe-Worthy

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